Had a follow up call to check everything was running well so another good sign. They are small of course so easier for them to do this.
He tested and got 481/404 and said it would settle.
I was skeptical about that when the engineer showed me 500/500 on his tablet and my PC was a bit lower but I have been seeing 530/430 fairly consistently. If you check the supplied router it should be synced at 1000/1000 which is what I see in my router settings.That's a complete nonsense. Full fibre services don't 'settle' like variable rate DSL services over copper do. It's s standard thing that installers say so that they can finish up and get onto the next job.
I was skeptical about that when the engineer showed me 500/500 on his tablet and my PC was a bit lower but I have been seeing 530/430 fairly consistently. If you check the supplied router it should be synced at 1000/1000 which is what I see in my router settings.
Just contact them as they seemed quite keen to make sure people were happy with the service.
Just had it installed today and the guys were excellent (even if my neighbour was being a douche about cables) and they found a route to another pole and then to my house. Echo above, Router seems a bit poor. He tested and got 481/404 and said it would settle. I can only get about 130/100 now...so I'll give it a few days. That said it is about 3 times quicker at that level than my Vodabone connection.
Also going to try and get my Nighthawk on there rather than their router.
Small sample size but no issues so far with my speed or connection.I thinking about moving to them as I been offered a good deal £33 for 500/500 for 18 months, are people still happy with them
My concern it is a small company and does not seem to offer any speed guarantees.
Yes I seen the feedback on Trustpilot look good. I only seen one bad review about speedSmall sample size but no issues so far with my speed or connection.
Friend in Swindon was asking me which provider to go with and there 6 or 7 small companies I'd never heard of and little to no feedback. So far their feedback on Trustpilot for example is good.
Talk Talk asked for their router back and said they might charge for it but also provided a pre-paid return package.
Yes Talk Talk promoted the need to recycle as the reason to send it back.Yes I seen the feedback on Trustpilot look good. I only seen one bad review about speed
Good thing to know about TalkTalk also their router back as well. Maybe it a recycle requirement now, in the past when i moved ISP I was left with the router.
Do you use the supplied router?
Keep the Lit Fibre router safe as I believe that you need to return it to them, once your service has ended. (this information is in the FAQ)
I thinking about moving to them as I been offered a good deal £33 for 500/500 for 18 months, are people still happy with them
My concern it is a small company and does not seem to offer any speed guarantees.
i would keep my copper line with G fast for my phone line so would have a fall back in case (still have 9 months left to run with talktalk)
I would use my own unifi router, just need the cable modem supplied. Have you tried your Nighthawk router?
Yes - literally plug and play and bingo all worked without doing anything. With vodafone I had to faff about with a load of settings and it was never really that happy for whatever reason.
My offer was/is £24/month for 18...
Thank you, will give that a goYou should just be able to go from the ethernet port on the Lit fibre box on the wall into the WAN port of your router. You need to make sure the WAN port on your router is configured for DHCP rather than PPPoE.