LiveKernelEvent

GHOY · 21 Nov 2017 at 11:49

Hey first time posting here, I've been having a bit of an issue with my PC. Whenever I play games they crash, either just stopping the program or causing my computer to freeze up and force me to restart it. I have looked online and performed multiple tests but all I can come up with is a hardware error and I'm not sure where to go from here.

System Information

Processor: AMD Piledriver FX-6 core 6350 3.9 GHz
Graphics Card: AMD Radeon RX460 WindForce OC 2048MB GDDR5 PCI-Express
Motherboard: Asus M5A78L-M LE/USB3 AMD 760G DDR3
Power Supply: Kolink KL-600 600W '80 Plus Bronze'
Software: Microsoft Windows 10 64-bit

Tasks performed:
- Reinstalled drivers
- Ensured Windows updates are up to date
- Heaven Benchmark for GPU, passed on ultra with no crashes
- Monitored CPU and GPU heat and load levels during gaming. No issues and then just crashing.

After finding the system reliability monitor I can see multiple failures all with the same information.

Problem

Hardware Error

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffa602e4632010
Parameter 2: fffff80be7fcf948
Parameter 3: 0
Parameter 4: 2ae4
OS version: 10_0_15063
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.15063.2.0.0.768.101
Locale ID: 2057

Extra information about the problem
Bucket ID: LKD_0x141_Tdr:6_IMAGE_atikmpag.sys
Server information: a65f0089-8db3-41bc-bebe-09e1caa8600f

Would very much appreciate any insight you guys could give me on what the issue is and how I could possibly fix it!

ExRayTed · 21 Nov 2017 at 12:35

My guess is poor VRM cooling on the motherboard. Try a CPU benchmark to see if you can replicate the problem.

GHOY · 21 Nov 2017 at 14:27

I will do when I'm back in the house. Any CPU benchmarking programs you would recommend?

ExRayTed · 21 Nov 2017 at 14:45

Prime95 springs to mind but there may be newer ones

GHOY · 21 Nov 2017 at 14:49

Yeah I just found that one, I will give it a bash and see what happens.

GHOY · 21 Nov 2017 at 20:18

Ran the test for 5 hours, nothing to report back on. Got the same result for each core.

[Nov 21 15:07] Beginning a continuous self-test on your computer.
[Nov 21 15:07] Please read stress.txt. Choose Test/Stop to end this test.
[Nov 21 20:09] Torture Test completed 57 tests in 5 hours, 2 minutes - 0 errors, 0 warnings.
[Nov 21 20:09] Worker stopped.

I will be able to run it overnight tomorrow night.

yashiro · 22 Nov 2017 at 18:54

Bucket ID: LKD_0x141_Tdr:6_IMAGE_atikmpag.sys

Video driver crash.

OS Version: 10.0.15063.2.0.0.768.101

OS build is not current(16299). This could be why the driver is crashing. I say could, but who knows.

GHOY · 22 Nov 2017 at 23:17

Hmm well I uninstalled and reinstalled all the video drivers using DDU. Could very well be my OS then. Just saw I have a feature update to windows 10, version 1709. I'll get that installed and then run a test on the game.

GHOY · 23 Nov 2017 at 07:57

Updated windows to version 1709 through the windows update menu. Not sure if this is what you meant, cant find information on updating it any other way.

Got this error now after the update.

ERROR

Description

A problem with your hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffff8800c97f4010
Parameter 2: fffff8073e85f948
Parameter 3: 0
Parameter 4: a90
OS version: 10_0_16299
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.16299.2.0.0.768.101
Locale ID: 2057

Extra information about the problem

Bucket ID: BAD_DUMPFILE

GHOY · 2 Dec 2017 at 16:09

Guess I'll have to return it then, thanks for the help that you guys gave me though!

Hartge · 16 Dec 2017 at 10:44

Hello!

Same problem, brand new GTX 1060 GamingX.
Many friends same problem GTX 1060 (3GB & 6GB), 1070 G1 , 1050 Ti, (Asus, Giga, MSI) etc.

This is windows 10 bug!! Don't destroy your VGA card! Not your fault.

Nvidia driver bug + Windows10 bug!
UnOfficial issue