Loads of problems with my HTC Desire.

Noni Juice · 6 Apr 2012 at 17:46

Hi there,

I've had a HTC Desire for around 18 months or maybe more. I'm having a whole host of issues such as -

- Overheating, phone will turn itself off if it does anything cpu intensive and has deleted contacts and messages too.

- App Market "App" has deleted itself, no idea how to get it back and therefore means I cannot download apps.

- Phone itself seems slow and very unreliable.

I want to reset the phone, and I realized this is probably the best thing to do -http://www.knowyourmobile.com/smartphones/htc/htcdesire/desireuserguides/687892/how_to_do_a_factory_reset_on_the_htc_desire.html

But I want to backup my contacts and pictures, how do I do that? I would use HTC Sync, but it doesnt work, at all.

Thanks for anyhelp guys.

DIABLO · 6 Apr 2012 at 17:58

Go into Gmail via your PC and see if your contacts are there, if they are then they are backed up and will be restored after you've wiped your phone. For the pics just connect your phone to your pc and copy the pics off.

benjo · 6 Apr 2012 at 17:58

Contacts should be synced with Google (you have been doing this, right?) and photos will be on your SD card.

Are you sure the App Market has deleted itself, and it's not Play Store now?

Noni Juice · 6 Apr 2012 at 19:08

Sorry but how do I backup my contacts to Gmail? lol

UberGinge · 6 Apr 2012 at 19:12

Settings, Accounts & Sync.

Make a gmail account if you don't have one already, and boom, all done.

Columbo · 6 Apr 2012 at 19:24

212 said:
- App Market "App" has deleted itself, no idea how to get it back and therefore means I cannot download apps.

I'd like to bet good money that you have a new icon called 'Play' that you haven't ever seen before.

Google replaced the Market with the Play store a few weeks ago.

Myshra · 6 Apr 2012 at 21:32

If it's overheating it's RMA time honestly (and hopefully before your 2yr warranty runs out)