Tryed to contact them through the website with the bot first but I think its gone on holiday as I've been waiting for over a hour for it to reply to me, this is just ridiculous customer service.
Thanks for that number mate I got in contact with them yesterday and they have sent out a replacement already, I'm shocked at how quickly this has gone now.
I was on the phone for about half a hour before they answered, they do off a ring back option, don't waste your time with the bot I asked last week and it's still not answering me.
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