Logitech Customer Support - Again!

[Anewbe4u]

I know we get a lot of these, but I don't see the problem when they have such good customer service.

My Mx3200 mouse developed a small fault where when I clicked the middle mouse button in, 1 out of 5 it wouldn't register. I emailed Logitech support asking for any tips\advice on how to sort it. After a few emails back and forth, they decided to send me out a MK710 Keyboard and Mouse combo as a replacement!

It arrived today, roughly 4 days after my original email.

I don't work for Logitech but I think people should know what fantastic support they have. I doubt I'll ever buy another brand of Keyboard and Mouse again!

 

[Anewbe4u]

Not only that but the quality is right up there too

Yeah, this new piece of kit is pretty decent. Not sure about the frictionless scroll wheel though! Luckily it has a handy button to make it normal. This set also claims to have a 3 year battery life

 

[Anewbe4u]

Do you need any proof of purchase or anything? because my G5 is having a breakdown and I don't have any reciepts for it as I've had it about 5 years... :-/

They asked me for some but I didn't have any. They said no worries and did it anyway.