Logitech mouse often stops working when iPhone disconnected

[mrochester]

Hi all

My Logitech wireless mouse is connected to a USB port on the back of my monitor. My iPhone sits in a dock connected to the back of the computer. Sometimes when I take the iPhone out of the dock, the mouse will stop working and won't work again until the computer has been restarted.

Has anyone got any ideas what could be causing this? It's really puzzling (and annoying) me?

Many thanks

Michael.

 

[belial8321]

USB on the back of your monitor, i presume you have a mac then yeah?

 

[mrochester]

No it's just a normal Dell monitor.

 

[belial8321]

How does it have usb ports in it? :O how is it connected to the pc for the usb? i assume its a standard vga cable? and a seperate usb a - usb a cable?

 

[Surveyor]

Try plugging the mouse into a USB port on your PC.

 

[mrochester]

How does it have usb ports in it? :O how is it connected to the pc for the usb? i assume its a standard vga cable? and a seperate usb a - usb a cable?

Yep!

Try plugging the mouse into a USB port on your PC.

The problem here is that the signal starts to deteriorate when I plug in the receiver around the back

 

[Surveyor]

The problem here is that the signal starts to deteriorate when I plug in the receiver around the back

You must have a lot of interference then.

Perhaps it has something to do with your iPhone. Perhaps taking the iPhone out of the dock causes some sort of interference which knocks out the wireless signal to the mouse.

Just guessing.

 

[belial8321]

Yea its most likely interference, try using ur iphone in airplane mode when u plug it in?

 

[mrochester]

Yea its most likely interference, try using ur iphone in airplane mode when u plug it in?

There's nothing with the mouse when I sit the phone on the dock. It's the act of disconnecting it that's the problem.

 

[belial8321]

Hmm this is a strange problem indeed, will have a think about this for you mate