logitech mx revolution usb receiver replacement?

logitech rma/support is *****!

Thats 5 stars not a starred out sweary :p

Logitech have been great on all of my issues, last one took a while but thats because the revo was outta stock
 
my experience with logitech support is not good.I had tried to contact them via there support ticket to rma my faulty G7 mouse several times but got no response at all.
 
thanks challenge.called logitech today and the cs immediately offered me the mx revo or the G9 after taking my details.I went for the mx but its out of stock and it will take a while to be delivered so just settled for the G9.
 
Another positive experience with Logitech customer support here. Earlier this year my MX1000 mouse wheel click started to become unresponsive at times. Contacted customer services about it, who said they'd give me an entirely new MX3200 wireless keyboard and mouse because my MX1000 was part of the MX31000 set I had. I asked them if I could possibly go for the MX5500 set instead and pay them the difference. They said they were happy to give me the MX5500, I'd just have to wait a bit for it to arrive in stock! Got it a month or so later and have been very happy.
 
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