Logitech Receiver playing up?

philstanbridge · 4 Dec 2012 at 15:44

Not too sure what is going on here, but my Performance MX mouse and the K800 keyboard that I have here keep losing their connection. I think it's the unifying receiver dongle that plugs into the USB. Seems to be a little delicate now, even though it was working perfectly until a few days ago. Anyone else with similar problems?

DrPeirson · 4 Dec 2012 at 15:53

I would try fiddling with where its placed. If nothing has changed and this fault is out the blue I would either ask Logitech for a dongle replacement or see if you have anyone with a dongle you can troubleshoot it with.

rhysduck · 4 Dec 2012 at 15:57

Mine was playing up over the weekend.... shall try again tonight.

siliconjim · 4 Dec 2012 at 17:02

I've got the same mouse and keyboard setup and I've experienced the same problem. I resolved it by following some advice from the Logitech forum, which is to use a separate receiver for mouse and keyboard. Not ideal but it works.

mit1 · 4 Dec 2012 at 17:19

I have a Logitech Revolution wireless mouse (2.4ghz) and had also experienced problems every now and again, I found out it was my wireless network router, it was set to auto on the routers wireless settings and sometimes picked the same channel that the mouse uses, it caused it to stutter and appear to freeze when I browsed the internet or streaming anything from my network computer, I solved the problem by picking a channel in the router setting rather than leaving it on auto, hope that helps.

philstanbridge · 4 Dec 2012 at 18:09

I think this is more a physical hardware problem rather than a configuration. Why would it just fail overnight if it was software? Nothing has changed as far as I am aware. I've relocated the dongle to the side of my monitor (USB input) and interestingly if I fully insert it it doesn't work - I get USB device not recongnized and stuff like that. If I half insert it as such, I get the hardware wizard going wild - but there seems to be a sweet spot. I've got it partially inserted (angled) and it is now working. It's really weird. I don't want to mess with it anymore because I don't have a replacement keyboard! But it sounds like the dongle has FUBAR!