Logitech RMA

[MoRT489]

I have had the MX518 for about 4months and the decrease sensitivity button has stopped working. Has anyone had a similar problem or RMA'd a Logitech product?

 

[MoRT489]

good to hear, so do i go thru OCUK or via logitech website?

 

[MoRT489]

I phoned Logitech when my G5 broke. They gave me an RMA number, and told me to take 2 pictures of the mouse - one with the cord snipped, and one with it destroyed - and to make sure the RMA number was included in the shots.

I recall recently a guy posted with pictures of his smashed up keyboard at Logitech's request cant find it tho.