Logitech RMA

kmufc77

kmufc77

kmufc77

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Just spilt a whole bottle of Budweiser over my G11 Keyboard and now loads of keys are not working :rolleyes:

Yes i know its my fault,ive emailed Logitech and have left out the bit about beer being spilt :),im hoping i can get atleast a discount on another KB from there store.

If not im in the market for another KB around the £30-40 range as this ultra slim Logitech KB im using now is doing me head in:)

Im thinking about the Microsoft Sidewinder X4 or X6 Keyboards,are these suitable replacements for a G11?

This should teach me to have beer on my desktop in future.
 
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The G11 is the KB i split beer on,the Logitech Ultra slim is my backup KB which im using now as the G11 is now useless.

The G11 is a superb KB for the money, so no i didnt spill beer on it on purpose;)
 
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^Never,you say?if all else fails with Logitech then the X4/X6 Sidewinder is the KB i will look to get.

Thats why in my OP i have asked if these are suitable replacements,of course if Logitech offer me a replacement or discount i can then look to sell maybe.
 
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Been in touch with Logitech and a new Keyboard is being despatched to me :)

Another case of superb Customer Service even though i have lied to them,i have bought a lot of there products in the past and will continue to do so . :)

Tbh i would have been more than happy with some discount on another Logitech keyboard

Thanks for the support DIABLO :D
 
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matthab said:
Win Win all round. I am going to be a nag and say i kind of disaprove of you lieing and Logitech do great customer server and I dont want them to stop.

My example is a good one. Had a Logitech 5.1 Z5450 set which the rear speaker stopped working. I rang them expecting them to send me a new a speaker. Instead it turns out my speakers were discontinued. So they sent me a set of z-5500's which were a good £300 more.
Click to expand...

Like ive said ive bought lots of there products and will continue to do so after this.

@PhillyDee,Fraud behave for christ sake,i paid £30 for keyboard that is 3 months old that i accidentally spilt drink on,ive hardly committed a crime and to say fraud over £30 is laughable

So what i told a white lie,Logitech have now got a customer for life over this so they profit dont they, and they have yet another thread on the internet praising there customer service
 
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