logitech support

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just wanna let people know how good logitech support has been for me, purchashed a driving force gt about 14 months ago, and one of the buttons has perma stuck, so i e-mailed them looking for a repair centre, they in turn replied and asked for the codes from the bottom, sent them, and they then got back to me saying, the wheel needed replacing, i was like oh sweet i get a new wheel, thinking it would take a few weeks i was pretty happy to be told i would have a tracking order 2 days later! had an e-mail saying the wheel 2 days later, clicked the ups linky and checked the status, it was already on its was from the netherlands, and it was in barking already!, overall im super happy with logitech supporttheres only a few things that could make this any better, a free upgrade to a g25 :D or being able to keep my old one, which i will then either repair and keep as a spare, or sell on, or even better, get a g25 and keep my old one! heres hoping lol, iv heard a few people being able to keep their old wheels when faulty, so fingers crossed
 
oh sweet, its only 1 button thats perma stuck, so im tempted to take it apart when i get the new one, if i get to keep it, im not holding out too much hope just incase, but i have seen a few ppl say the same
 
this is the offending button
IMG_0108.jpg
 
i did get asked for a reciept but i was honest and told them i didnt have it, i actually bought this off a local advertising website, so was second hand, got lucky really it still had warrantee :D
 
i know haha, only just started using photoshop, need to re do it, feel free to make me one if you want haha
 
all i actually e-mailed them about with my wheel, was getting it repaired, it was them who asked for the serial numbers and if i had a reciept, even though i said no to having a reciept, they were fine with it and then said id be getting a replacement, i just think its brilliant support tbh
 
well all im gona yet again say is, logitech support have been brilliant for me in this case
 
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