Logitech support

[Gerard]

Does anyone else find their support to be pretty useless? I created a support ticket last Wednesday because the mouse wheel on my mx master had went **** up (apparently a very common issue) and its still not been responded to.

I ended up calling their support line, was on hold for about 10 minutes then got put through to a guy i could barely understand who went through a series of questions then just asked me to contact the retailer i purchased it from

Currently waiting an email with further info, which i presume will just say the same thing.

 

[Gerard]

It used to be good but people have abused it and its ok now,years ago i used them twice (will always use logitech on the basis there good products) and found them to be amazing.

Same way bfg went then

Its being returned to the retailer for a refund, just bought another anyway.