Logitech Z5500 - dead?

sunlitsix · 16 Sep 2006 at 15:29

2 nights ago when listening to music the sound went funny and 'slow' so i turned off the 5500's using the switch on the back of the sub. next day i turn it on but no power light is showing on the control center.

we have checked everything that we can, the fuse plug, fuse on the back of the sub, all wires/connections but still doesnt work

is there anything else i can try?

edit : just emailed logitech support

Phil2008 · 16 Sep 2006 at 19:43

ring logitech up, they should send you a new z5500 speakers

Ive had my z-680s for about 4 months and ive given then quite a beaten but the are still sounding and working great. No probs with the fuse yet

sunlitsix · 17 Sep 2006 at 12:51

well ive had the reply, heres what they said :

ive already done a and b, but how do i try c??

Phil2008 · 17 Sep 2006 at 13:56

Just ring them up and they will sent you some more..I would check your soundcard first tho

sunlitsix · 17 Sep 2006 at 14:21

its not the soundcard, ive got it working with my old 2.1 setup.

ill ring logitech in abit

Danger Phoenix · 17 Sep 2006 at 14:21

I have found Logitech support to be very good! Its easier to give them a call, stating your reference number, and they will help you. If the problem cannot be solved, they will send you a new set by UPS and then once you have that, ask you to send the cables of the old one back to them (in Switzerland), or arrange collection of the whole set with DHL.

Danger Phoenix · 17 Sep 2006 at 14:21

sunlitsix said:
its not the soundcard, ive got it working with my old 2.1 setup.

ill ring logitech in abit

They are closed today, so you will have to wait till tomorrow

sunlitsix · 18 Sep 2006 at 16:06

just got off the phone, logitech said its upto the supplier to replace them

so i rang the place where i got them from and they are sending a new set out

10.1 surround 4tw

Danger Phoenix · 18 Sep 2006 at 16:12

Glad you got it sorted

Logitech's products and service has really impressed me so far! Tomorrow my new Logitech Desktop MX 3000 arrives

Danger Phoenix · 18 Sep 2006 at 18:23

sunlitsix said:
just got off the phone, logitech said its upto the supplier to replace them

so i rang the place where i got them from and they are sending a new set out

10.1 surround 4tw

If you don't need the really long extensions for the speaker wires, any chance I can buy them off you? I will be moving into my Uni house in a few weeks time and want to be able to make it really nice and tidy and tuck all the wires out of site

(added you to MSN by the way)