Lol Logitech

Soldato
Joined
15 Feb 2009
Posts
4,304
Location
Bristol
I'm just posting this because it made me laugh so much, and to reiterate what great customer service that Logitech has.
My K750 keyboard has a problem with the battery and that the readings of the battery life isn't updating.

So after a few exchanged emails with Logitech, they say they can either send me a new one, or they can send me a new battery to see if that solves the problem first.
Seeing as there's nothing else wrong with my keyboard and it's still in perfect condition I say just send me a new battery.

Bearing in mind the battery is the same size as a CR3032 battery (smaller than three 2p coins stacked), I got an email today saying that the battery has been sent off, tracked, by UPS!. :p

Although it's brilliant service, it's a bit... ott? Haha.
 
Last edited:
Good ol' Logitech haha, I do love their Customer Service though. The fact that they send replacement products for free without asking for the old ones in return is really nice of them too :)

Well, because my keyboard isn't actually broken, they said I'd have to send this back before I receive a new keyboard. So that's understandable.
 
Back
Top Bottom