long term customer going mad!

Soldato
Joined
17 Jul 2008
Posts
7,391
or so i think.. I've been visiting him every 4 to 12 months for nearly 20 years.

he is a customer I'd not call him for a chat aka a friend..but I've obviously known him for a long time.. in the past 12 months he has changed and I've been visiting older people enough to know (suspect) he has something seriously wrong..

would you assume he/his wife has noticed? would you say anything..? would you tell him or his wife?
 
I love these totally non cryptic threads with all the details to give honest, balanced advice. Yes probably mention something but only if appropriate.
customer has dementia would you tell him / his wife? would you want me to tell you / your wife?
 
i would mention it to the wife, she might not have noticed it as she may have just "got used" to it slowly
as always a fresh pair of eyes always helps, or so the saying goes
if anything then at least it might spur them to go to their GP to get a memory clinic appointment (if you can get on the waiting lists in the NHS these days)
 
Not knowing details but it isn't uncommon for people as they get older to change without it being dementia - shorter tempered, forgetful of things like names and even words they might frequently use, adopting sometimes quite strongly new beliefs or ideologies, etc. if it is really dementia talking to them about it may not be helpful as often people with dementia have limited awareness of what is happening to them or can't recognise it is happening to them.

If it really is concerning then as Efour said tactfully bring it up with close family, etc.
 
Before we come up with a detailed plan, please confirm whether your customer is either coming to the end of his time as US President, or about to start his second term?
 
i would mention it to the wife, she might not have noticed it as she may have just "got used" to it slowly
as always a fresh pair of eyes always helps, or so the saying goes
if anything then at least it might spur them to go to their GP to get a memory clinic appointment (if you can get on the waiting lists in the NHS these days)

I’d second this. It’s probably all in hand but the fact you’re posting about it here probably means you’re concerned so why not do this and put your mind at rest.
 
Could be a million reasons why his mood was different. Lost some money on the GG's, wife's decided she's too old for love making, old pecker isn't working as it should for him..

As someone said above, a breezy "Is Bob alright, he seems not himself?" to the wife might give a simple explanation, or prompt a deeper conversation.
 
if you like a good screw i have plenty left over from fixing his mac.

There's his problem!

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