Looking for a new ISP

FishPolice · 7 Jul 2006 at 22:35

Needs to be ADSL as no cable in my village.
Preferably short term contract so I can easily change again if dissatisfied.
I download a fair bit so no low cap service.

Currently with Zen but their legendary customer service was not apparent for me sadly

Any recommendations?

FishPolice · 7 Jul 2006 at 22:51

BeatMaster said:
Migrating to Nildram on Wednesday. Will let you know how it goes if you decide that'd you like to switch to them

BeatMaster

That would be very good of you BeatMaster

I did think about using Nildram before I went with Zen so they are still in my shortlist from last time.

FishPolice · 8 Jul 2006 at 20:57

What are Nildram's customer services like? I heard great things about Zen but it's taken them 4 months to take my connection problems seriously enough to pressure BT into investigating.
What really annoys me about it all is that not one of the techys I spoke to during these 4 months thought my 'issue' was serious enough to warrant making notes about it -rung at least 7 times but no record of this was made at their end [must be normal to be unable to connect/stay connected] so I had a real job to get the issue taken seriously at all.
Guess what: BT have apparently found a fault & are investigating :rolleyes:

Been on 56k diallup for 1.5 weeks now & no doubt Zen will still charge me for BB for this period :mad:

p.s. I might have been wrong to **** off my DG834G router previously. Lets see what BT come up with

FishPolice · 8 Jul 2006 at 22:27

Well I reckon I'll stick with Zen until the line is sorted and then swap to Nildram.

FishPolice · 14 Jul 2006 at 22:32

Thanks for popping back Beatmaster

What's this interleaving thing you're talking about?

tolien said:
Be warned, Nildram/Pipex appear to have dodgy peering, and your mileage may vary - especially if you play WoW.

What do you mean by mileage? You mean number of hops or something?