Yesterday my Sky broadband connection dropped out and I am still without it today. Phoned Sky yesterday but certain systems were down with them so could not move it up to the ' Customer Support Services. But someone would phone back later in the day when systems were back up and running or I was to phone back today, which I subsequently did.
Line serms fine, took front plate off the main phone socket and connected micro filter to the port inside, tried another router, reset router. Still no connection and perhaps five days to get sorted. Which will be pointless as I will be switching to Plusnet next Friday, obviously something I did not mention to Sky.
Current router is a Netgear Dgn 2200v3
Anything else I can try?
Edit: Should I still be able to access the router from a browser?
Line serms fine, took front plate off the main phone socket and connected micro filter to the port inside, tried another router, reset router. Still no connection and perhaps five days to get sorted. Which will be pointless as I will be switching to Plusnet next Friday, obviously something I did not mention to Sky.
Current router is a Netgear Dgn 2200v3
Anything else I can try?
Edit: Should I still be able to access the router from a browser?
