M&S sofa has broken - partial refund offered - thoughts?

The quality of M&S furniture had really dropped the last few years, a lot of it was being made in far east sweat shops
 
The quality of M&S furniture had really dropped the last few years, a lot of it was being made in far east sweat shops
The clothes too, the jeans are probably on the same level as Primark for 4x the price.

One of my pairs the stitching at the crotch evaporated in less than 6 months
 
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