M1330 Freezing issue

[Ironic Namesake]

Had a few lock ups recently, Dell customer service was convinced it was because latest drivers etc. not installed.

Today locked up again and managed to take a picture in time on my phone fortunately !

Anyone had anything like this happen to theirs?

 

[Ironic Namesake]

When I was trying to explain the problem to Dell they said it was because I wasn't using latest drivers / didn't have chipset drivers installed.

Took the picture and wanted to e-mail it to the support guy but he didn't have e-mail so I started a screen sharing session with him and showed him that.

Also had me connect to external display , I made it crash using 3DMark (sometimes 3D Mark runs, sometimese will freeze with lines and crash straight away!)

I have an engineer popping around on Monday who will replace the motherboard - also getting a new LCD as I have backlight bleeding on the edges when on high brightness.

May as well make use of the support - my warranty was going to be over in a few weeks !

 

[Ironic Namesake]

I have 8400GS, but they said replacing whole board