Mac delivery strange abnormality.

Fragil1ty · 9 Jan 2011 at 00:53

Hey guys, new member here, :3

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Well basically guys, I've ordered my stuff from mac and here what I have ordered is below:

and I bought this on the 31st of December and the fund's came out of my bank account on that date.

It is due for arrival on the 10th, which would be tomorrow on Monday.

And today which is the 9th, I thought, oh okay I'll check my bank account, I went to check it and i've got more money than I should have, roughly £740 more which is the price of my order.

So i'm confused as to what is going on.

I didn't cancel my order, it's not being sent back or refused, it's already due for arrival on Monday, due for shipment.

So guys, can you please help me out, what the heck is going on? o_o.

haz_pro · 9 Jan 2011 at 11:13

Best bet to call apple if they are open, if not then ring them tomorow.

box · 9 Jan 2011 at 15:00

Welcome to the forum.

I wouldn't get too worried about it at this point if I were you. When I ordered my Macbook, I don't think the money cleared from my account for a fair few days. I'd hold back on calling Apple for now. In these situations, I find that if you get the company pre-emptively involved in small administrative queries such as this, all it takes is one customer service rep who's not as competent as they think they are and suddenly you find you've actually been charged twice. I know which of the two situations I'd rather be in!

Having the money sitting there isn't doing any harm, so I'd give it a week or so, then maybe reassess.

Fragil1ty · 9 Jan 2011 at 16:45

Alright then guys.

I think I'm going to wait it out, wait til it arrives and then check my balance and then see how things stand!

Ciba · 9 Jan 2011 at 20:16

I had the same issue when I ordered an iMac at the end of December. They took the funds, replaced them and then took the funds a couple of days after I received the order.

Thought I was going to be quids in for a bit....sadly not.

ps3ud0 · 9 Jan 2011 at 20:35

No doubt the funds have been earmarked and authorised already for Apple, just not 'moved' yet - bet if you talk to your bank theyll say that there is a payment pending to Apple...

Wouldnt worry about it if its definitely on its way...

ps3ud0 :cool:

Tummy · 10 Jan 2011 at 02:41

Fragil1ty said:
Alright then guys.

I think I'm going to wait it out, wait til it arrives and then check my balance and then see how things stand!

When I bought my Macbook Pro, the funds weren't taken out until the day or a couple of days after (forgot which) but my bank balance was up £1800 which was nice to see and then depressing saying goodbye too

Fragil1ty · 10 Jan 2011 at 03:26

Ciba said:
I had the same issue when I ordered an iMac at the end of December. They took the funds, replaced them and then took the funds a couple of days after I received the order.

Thought I was going to be quids in for a bit....sadly not.

Ohh! I see, I figured as much, was like.

"FREE MAC, YES YES, FREE MAC" but no