Macafee Anti Virus Problems

doodah · 14 Apr 2009 at 21:33

McAfee Anti Virus Problems

Hi,

My friend is having problems with his computer and McAfee anti-virus. It seems to have quaratined 500 exe files from various folders including his windows 32 folder. Windows is having difficulty running without them and McAfee will only allow him to view the files in the quaratine folder. It seems to have added its own file extension too.

Using - Windows XP Pro & McAfee Anti Virus Enterpise 7.10

Any ideas?

smogsy · 14 Apr 2009 at 21:41

sounds very weird, have u tried can you move them out the area at all?

could you try online scanner on the files its qauertined see if they are even effected?, if i was you id unistall
Mcaffe its not that good anyway and tell him to use Avast Free or Kaspersky.

swinnie · 14 Apr 2009 at 21:42

I'd say get McAfee of there, try a different scanner such as the NOD32 Trial and see what that does.

GarethDW · 14 Apr 2009 at 21:51

dbappa said:
Using - Windows XP Pro & Macafee Anti Virus Enterpise 7.10

Any ideas?

Is he using ePO if he's using the Enterprise version? By the way, that version is seriously out of date. Versions 8.0, 8.5 and 8.7 have been released since.

ps - it's McAfee, not Macafee

doodah · 14 Apr 2009 at 21:58

smogsy said:
sounds very weird, have u tried can you move them out the area at all?

Don't think it will allow him to move or edit the files

smogsy said:
could you try online scanner on the files its qauertined see if they are even effected?, if i was you id unistall
Mcaffe its not that good anyway and tell him to use Avast Free or Kaspersky.

Will ask him to try that

GarethDW said:
Is he using ePO if he's using the Enterprise version? By the way, that version is seriously out of date. Versions 8.0, 8.5 and 8.7 have been released since.

ps - it's McAfee, not Macafee

Thanks

- AFAIK, think it is his mum's PC