Macbook Ethernet Port 'click in' broken

[E1mo]

Due to a cleaning related malfunction involving a hoover, my xbox 360 and my Macbook being used as a ethernet-wireless bridge my ethernet cable no longer 'clicks' in to the port. If only every cable was Magsafe Thankfully the port still operates properly but the cable no longer clicks into place.

I've taken a look inside the port and it seems that the click in mechanism basically operates using two metal prongs that stick down from the top of the port. Everything appears to be in place but as you can imagine its tough seeing exactly what has gone wrong without knowing what it looked like originally. My current theory is that the metal prongs are bent into the wrong shape.

Could some nice person with a Macbook (I think a white one would be easiest to see) take a few decent photos at a few different angles of the insides of the ethernet port?

Thanks.

 

[Rossmac]

Due to a cleaning related malfunction involving a hoover, my xbox 360 and my Macbook being used as a ethernet-wireless bridge my ethernet cable no longer 'clicks' in to the port. If only every cable was Magsafe Thankfully the port still operates properly but the cable no longer clicks into place.

I've taken a look inside the port and it seems that the click in mechanism basically operates using two metal prongs that stick down from the top of the port. Everything appears to be in place but as you can imagine its tough seeing exactly what has gone wrong without knowing what it looked like originally. My current theory is that the metal prongs are bent into the wrong shape.

Could some nice person with a Macbook (I think a white one would be easiest to see) take a few decent photos at a few different angles of the insides of the ethernet port?

Thanks.

Yeah gimme 10mins

 

[Rossmac]

Here you go, not many angles that my K750i could take in focus!

Are you sure it isn't the springy clip on the ethernet cable itself?

Behold:

 

[slinxy]

looks normal to me - try another cable...;

EDIT:

opps just read again it - it would look normal as thats a picture of a port without an issue DOH!

 

[.Andy]

The area circled in red is what holds the rj45 cable in not the metal clips (arrowed) they simply force the plug down and onto the contacts.

The area circled clips over the ssprung bit on the rj45 plug. I suspect you've either broken this sprung bit off or the edge of the socket circled!

PS sorry for stealing the photos!

 

[Deleted member 651465]

Doesn't look like the socket is damaged so I'm guessing the release point on the RJ45 cable has broken off, nothing to do with the MacBook

If you can try another cable.

 

[E1mo]

Thanks everyone.

Yep it doesn't look like aything has broken off the port however the port has shifted upwards inside inside the macbook. The top 'step' of plastic circled in the photo is no longer visible on my Macbook, so the cable must be enterting too low to click in.

A press down with reasonable force with an ethernet cable inside the port seems to suggest its not going to be easily bendable back into place

 

[.Andy]

I would have thought it more likely that you've broken those tabs off rather than shifting the port upwards as i think that port is soldered direct onto the board i.e. not really movable.

Take some pics or take it to an Apple store.

Andy