My Macbook Pro has a couple of Non-Critical issues, but are annoying me and I need them looked at.
The first problem is one that has been present from the when I first got it. There are a group of pixels in the very very top left corner of the screen that flicker constantly. It never really bothered me as they are out of sight and now I use my MBP with a external display 99% of the time - but still could do with looking at.
The second problem, again nothing major - I have the hiss that comes from the computer when it is idle. This really doesnt bother me but I understand that Apple are replacing the logic boards on affected computers?
And third, by far the most irritating. One of the fans on the computer is dodgey. When under load and the fans speed up, it sounds like one of them its catching something - and its causing abnormal noise. The noise is similar to that of when someone is using one of them strimmers on lawns or a lawnmower - obviously not as loud but is audible over the rest of the fan noise.
My computer is just over 4 months old. I contacted Apple just as my computer was out of the 3 month free Apple Care thing to see how I could get it fixed. They told me I needed to either pay 35quid for telephone support (?!), 280 quid for 3 Year Apple Care, or take the computer to the nearest Apple Store to have it looked at.
I refuse to pay 300 quid for insurance that I am never likely to use - and from what i've read Apple Care isn't really *that* special. The nearest Apple Store to me is a 1hr+ drive away. I was instructed I would need to take it there (by booking at time on the website to speak to an engineer), leave it with them to fix, and then go back and pick it up. I do not drive so finding someone to take me there is going to be a bitch of a problem.
The 35 quid one off thing I didn't understand. Am I right in understanding that with the 3year apple care thing that Apple send you a box etc to send the computer back to them and they deliver it back when its fixed? Is this what the one time 35quid deal is?
I really would like it fixing - but am looking for the easiest way of doing it. Sending it back via courier to apple and them sending it me back would be the easiest way.
Anyone got any ideas?
The first problem is one that has been present from the when I first got it. There are a group of pixels in the very very top left corner of the screen that flicker constantly. It never really bothered me as they are out of sight and now I use my MBP with a external display 99% of the time - but still could do with looking at.
The second problem, again nothing major - I have the hiss that comes from the computer when it is idle. This really doesnt bother me but I understand that Apple are replacing the logic boards on affected computers?
And third, by far the most irritating. One of the fans on the computer is dodgey. When under load and the fans speed up, it sounds like one of them its catching something - and its causing abnormal noise. The noise is similar to that of when someone is using one of them strimmers on lawns or a lawnmower - obviously not as loud but is audible over the rest of the fan noise.
My computer is just over 4 months old. I contacted Apple just as my computer was out of the 3 month free Apple Care thing to see how I could get it fixed. They told me I needed to either pay 35quid for telephone support (?!), 280 quid for 3 Year Apple Care, or take the computer to the nearest Apple Store to have it looked at.
I refuse to pay 300 quid for insurance that I am never likely to use - and from what i've read Apple Care isn't really *that* special. The nearest Apple Store to me is a 1hr+ drive away. I was instructed I would need to take it there (by booking at time on the website to speak to an engineer), leave it with them to fix, and then go back and pick it up. I do not drive so finding someone to take me there is going to be a bitch of a problem.
The 35 quid one off thing I didn't understand. Am I right in understanding that with the 3year apple care thing that Apple send you a box etc to send the computer back to them and they deliver it back when its fixed? Is this what the one time 35quid deal is?
I really would like it fixing - but am looking for the easiest way of doing it. Sending it back via courier to apple and them sending it me back would be the easiest way.
Anyone got any ideas?
