Machine constantly redetects display

[ajf]

This is an odd one.
Just had a call from one of our guys in Germany.
New machine and Epson projector.
Was working fine on initial setup but then moved.

Now, whenever the projector is connected via VGA (only display attached) the machine constantly 'bongs' and keeps resizing the display and resolution.

I have run out of ideas to give over phone or email!

If it is connected via HDMI it seems to be OK, although the text is then very small. However for various reasons it needs to be connected to the machines via the VGA connection.

 

[DaleTheWhale]

Dodgy VGA cable?
Port is loose on the projector maybe, do you have a on-site support team?

 

[ajf]

My first thoughts too to be honest, but we ruled that out after a bit.
I'll see if there is another cable around anyway.

Support is me in the UK!

 

[DaleTheWhale]

Support is me in the UK!

I know the feeling, luckily today I'm back at my base location doing other work!

New VGA cable, or another projector/screen/laptop/PC using the current cable, trial and error, if that doesn't work... ignore the ticket till it fixes itself?

 

[ajf]

.... if that doesn't work... ignore the ticket till it fixes itself?

Funny how often that works actually

Seriously it is a pain when it is off site. It would take probably a couple of minutes physically with the equipment to find the fault!