mailbox over size limit

[howler]

We have a user who's mailbox keeps reporting that it is over the size limit

Checking the folder size from exchange shows that none of the folders are taking up much space, it is in the root of the mailbox?

How can I access that part of his mailbox and delete the items?

Exchange 2000 and Outlook 2007

Thanks

 

[howler]

thats the one

Thank you