Major help needed please....!!!!

[County]

Hi all

Just bought the following:

MSI RD480 Neo2 Motherboard
Connect3D X1800XT 256MB
2GB Geil Value Ram

when i have come to put it together and switch it on i get NO signal to the monitor....

i have checked the GPU connections etc....and still nothing....

all the risers are also in the right place so dont think im shorting it....

all fans and cd rom are going fine but no signal....

i am using a IDE hard drive which i know i will have to format but cant even get the BIOS up....

any help would do please....cant wait to play with my new GPU....

im on msn messenger if anyone would go through it on there with me....

cheers

 

[County]

yeah its only the 20pin though....although motherboard has the 24pin....it clicks in etc....

cheers

 

[County]

That might be the problem, you will need a 20pin to 24pin adaptor or an ATX 2.0 compliant PSU.

i have an Antec Truepower 480w....

thought that would be more than adequate....

will have a look....

anyone else help....

cheers

 

[County]

Yeah that is adequate, but you need a 20pin to 24pin adaptor. I'm pretty sure that's the problem.

will have to get one then....although someone told me you dont need one....

anyone else anymore ideas....

cheers

 

[County]

If you didn't need to use an adaptor to change a 20 pin plug into a 24 pin plug, they would not sell adaptors for that purpose.

QED

i understand that and thats what i thought but in the motherboard maunual it says you can use just the 20pin with the PSU???? ....

i havent a clue what to do....all the fans are working....etc but no beep....

cheers

 

[County]

I think a 20 - 24 pin adaptor doesn't actually add any cables, it just uses a 24pin connector with 4 pins left blank.

If its a power problem , getting an adaptor probably won't help, you will need a new psu with the extra 4 cables.

I didn't think 20 pin connectros fitted into 24pin sockets, thats why the adaptors exist. Either way an adaptor won't give you the 4 extra cables.

What does the manual say about the use of a 20pin connector?
Some boards allow it, some don't (Dfi).

it says....

"you may use the 20pin ATX power supply as you like. if youd like to use the 20pin ATX power supply please plug your supply in as shown (pic)....there is also a foolproof design on the pins to avoid wrong installation"

so i dont think its that....

im sure all other cables are attached properly to the motherboard....

all other connections (hard drive, cd rom, fans etc) are ok....

like i said all fans whirling....

dont see the motherboard lighting up but dont know if this one should....

cheers

 

[County]

Does the board have an led which should light up?
I expect not, as its a fairly recent asus thing.

Does the graphics card have an led and is it on?
Does the graphics card have a power connector on it that needs plugging in?

Is there any bios beepcode or msi led code thingy?
Is the onboard speaker plugged in correctly?

Did it work previously with a different graphics card?

cant see an led light on the motherboard....

graphics card is not lit up but it has a power connector attached and the fan is working....

dont know what you mean by the bios beepcode or led code thingy....

onboard speaker....what you mean mate....

never tried it with another graphics card as its a brand new build....

cheers

 

[County]

were you using integrated graphics before ?
When i installed mine i had to put it in and then start the comp with the monitor connected to the integrated graphics, install new graphics drivers, uninstall integrated graphics drivers and put the monitor onto the new card and it worked.
Make sure you have deleted any old graphics drivers and also make sure you have selected the right graphics card in display settings .

A bit of a messy paragraph but hope it helps.

P.S. Does the new graphics card power up ? e.g. does the gpu fan come on ?

was not using integrated graphics mate....its a brand new build....thanks anyway....

but the gpu does power up with fans whirling etc....

cheers

 

[County]

Quote 'onboard speaker....what you mean mate....' Quote

^^There is a basic speaker in your pc case, it should be connected to the motherboard, it will sound different beeps for different errors e.g. mine was bleeping slowly when i had installed the DDR ram in the wrong slots :S lol

where on the motherboard mate....

whats the connection look like....

cheers

 

[County]

Have you read the mobo manual? I'm very much afraid that you can't have if you are asking these questions
Please go back and STUDY the manual before you do some real damage to your components
Here's hoping you haven't already done the damage!

thanks for your help....

i understand what you say but the manual may as well be in spanish as the explanations in there are about as much use a chocolate fireguard....

the cpu is in aswell as the heatsink and fan which is spinning round....

i am going to take everything out and go through it again....

if someboday has a bit of time on msn messenger to go through it with me then i would be more than greatful....

cheers

 

[County]

i have just switched it on and now i get the MSI screen on the monitor....

and that where it says about "do you want to start in safe mode etc"....

whatever i select (or leave it) it just keeps rebooting itself to that....

anyone any ideas????....

cheers

 

[County]

Have you installed windows?

i have the disk in the rom ready to format the hard drive....

so the answer to your question is no....

although this is a freshly formatted hard drive....i have been told it wont work as it was formatted using a different motherboard....

is this the problem....????

so why wasnt it even getting to the "do you want to start in safe mode etc" screen????....

cheers

 

[County]

It shouldn't matter which motherboard it was formatted on as long as nothing was installed on it when it was connected to the other board. It would be best if you just get on whit a fresh windows installation anyway. This usually includes a format.
Change the boot sequence to CD/DVD first and installation should run as normal.

EDIT: Do you wish to start in safe mode will only appear once Windows is installed.

ok thanks....nothing else is installed on the hard drive apart from windows....

but it doesnt give me the option to go into the bios....

if i could i would reformat it but just keeps restarting no matter what i press on the "do you want to start in safe mode, safe mode with networking, safe mode with command prompt or start windows normally etc" screen....

really confusing....

why would it just keep restarting????....

cheers

 

[County]

Wait I'm confused did you install Windows on that hard disk while it was on another motherboard. If so this will be your problem. MSI boards have the BIOS set to the delete key so when you see the MSI logo hit delete a few times.

thats right mate....yeah it was on an ASUS NF-7s ....

let me try what you say....

EDIT: right mate am in the BIOS....THANK YOU....you tell me what to do next so i do it 110% so no big mess ups and more long post like this one....

EDIT TWO: just reinstalling windows now....thank you EVERYONE....really appreciate your time to read my post....

thank you again....

cheers

 

[County]

near the end of the format it has come up with an error....

"setup was unable to format the partition. the disk may be damaged"

this obviously does what it says on the tin....BUT....

it was ok yesterday before i installed the hard drive into this case....

any ideas or is it kapput....????

cheers