Major Logi Options issue affecting multiple users

ChrisD. · Wednesday at 09:11

Anyone else got a useless mouse this morning? Multiple posts on Reddit. This is not good.

Looks to be a cert expiry perhaps, since rolling back system date seems to fix it.

EDIT - this looks to be an expired certificate which the software uses.

Artile with a link to the fix:

Options+ and G HUB macOS Certificate Issue

Description of the issueA new ‘patch’ installer for Logitech Options+ and G HUB is now available to fix an issue that caused the apps to stop working on macOS.The problem was caused by an expired c...

support.logi.com

randal · Wednesday at 09:13

You're a brave man installing the Logitech software on your machine.

I'm a massive fan of Logitech (typing this on an MX Keys and pointing with a G502 Lightspeed) but their software chorkles balls.

ChrisD. · Wednesday at 09:14

I tried better mouse but could not get on with it.

Sinbad2000 · Wednesday at 09:16

ChrisD. said:
Anyone else got a useless mouse this morning? Multiple posts on Reddit. This is not good.

Looks to be a cert expiry perhaps, since rolling back system date seems to fix it.

IMO we should not be in a situation where mouse functions are reliant on some cloud service.

I understood it to be the certificate they use to sign their code expiring - so it's not a cloud thing, it's a local security thing.

ChrisD. · Wednesday at 09:17

Sinbad2000 said:
I understood it to be the certificate they use to sign their code expiring - so it's not a cloud thing, it's a local security thing.

Reminds of an issue we have in work, the signing cert for some stuff expired 3rd Jan and no one knew.

beachBOYken · Wednesday at 10:30

I had numerous issues with Logi options, but over the past year I switched to some offline only version of logi options and its been fine.

Cromulent · Wednesday at 13:57

Just got an email from Logitech this morning about this. Updated with the provided links.

demonix · Thursday at 15:49

I found the scroll wheel on my MX master 3 acting like garbage yesterday, so fired up logi options+ only to get a spinning circle of doom when the program "opened".

One quick google to get a download turned up the posts on reddit, so after following the links to the logitech site and downloading the new installer everything is back in working order (until the next time)

Richy888 · Thursday at 20:40

demonix said:
I found the scroll wheel on my MX master 3 acting like garbage yesterday, so fired up logi options+ only to get a spinning circle of doom when the program "opened".

One quick google to get a download turned up the posts on reddit, so after following the links to the logitech site and downloading the new installer everything is back in working order (until the next time)

Had the same issue, scroll wheel on same mouse acting worse than garbage, back button on mouse not working and eventually found the fix you mention. As you say 'until next time'. Thinking of dumping the Logi software to use something else. I think Steermouse was one option?

Kainz · Thursday at 21:24

Been using better mouse for a year plus with my MX Master 2S and MX Keys keyboard. It was rough going for a while as I couldn't get the software to work properly with this combo but I worked with the developer and he addressed some BT issues and it's been solid ever since. No more Logitech spyware!