Malware/Spyware

MrJohnSherry · 5 Mar 2014 at 20:56

Didn't know where else to put this, basically, every website I go on it I get literally bombarded with pop up adverts (mostly amazon and ebay) and it even just opens popups if I click on a hyperlink. It has even started trying to download things, I have tried running malware removers. Anything else I can do? It only seems to affect Firefox.

bledd · 6 Mar 2014 at 01:45

Probably rouge addons installed in Firefox.

Disable System Restore
Manually remove Firefox Addons
Run CCleaner (to remove temp files)
Run MBAM

jas72 · 6 Mar 2014 at 08:39

simple instructions worked perfectly for me.

Hated that discount dragon....

bledd · 6 Mar 2014 at 08:43

Then system restore back on now. Although I never use it myself, this is the responsible advice to give.

Disabled it at first so the malware can't lay dormant in there..

jas72 · 6 Mar 2014 at 09:19

i used image drives so don't see any added advantage of sys restore.

thanks for instructions

firewallblocked · 6 Mar 2014 at 18:48

Have you tried malwarebytes with latest updates on a full scan? It's pretty good at finding spyware.

Last time I had trouble with searchdial (I think it was) browser popup I used AdwCleaner to remove it. Just be careful as I have only used AdwCleaner once so I can't vouch for its reliability compared to malwarebytes.

The link below should give you a popup at bottom of your browser for Adwcleaner to run or save just don't click on Start download (sponsored links :mad:

)

http://www.bleepingcomputer.com/download/adwcleaner/dl/125/

I have used ComboFix before as well but it can be like knocking a dent out of a car using a sledge hammer.

You can't always be 100% certain what will happen and once you run it your along for the ride.

Rainmaker · 7 Mar 2014 at 00:24

For this type of adware/PUPs you are better downloading and running the following:

ADWCleaner
Junkware Removal Tool
Tiranium Cloud Scanner (any detections of this by existing AV are false positives I assure you!)

But first, as bledd says, remove any dodgy looking Firefox/Chrome/IE extensions and run Ccleaner to delete any temporary files which shouldn't be there. Then run the above.