Mayhems colour mix up?

[Something Else]

Went into OC'ers today to get some coolant.

i asked for mayhems pastel ice white (this)

but I've been given the pastel UV white

now the bottle I've been given has the correct stock code but it quite clearly says Pastel UV white on the bottle, I pointed this out in the shop and in fairness the guy on the counter was helpful and checked the stock code on the system and it matched what i ordered. i guessed that maybe they have the same bottle label but I've looked on Mayhems website and the labels have different names, am i wrong about this?

its not an issue to take it back to OC as I've got to go back and get some other things anyway, just want to make sure I've not made the mistake.

I'd also like to point out that I dont see this as a bad thing against OC as they are still human and may have made a mistake in the stock code labels, so this could be something for them to check?

 

[stuie]

Open the bottle it should be immediately obvious which it is

 

[mjones1]

Open the bottle it should be immediately obvious which it is

He wouldn't be able to return it if it's the wrong product.

 

[Something Else]

Open the bottle it should be immediately obvious which it is

but it will be white still

i dont have UV lights to test it

 

[OptimaLnrg]

return it

 

[Kaktus69]

Return it, the bottle is quite clear about the contents.

 

[Avathar77]

Where is Mayhams when you need him?

 

[pgi947]

Return it, I've had a fair few wrong items delivered from ocuk that have had the wrong stock code sticker on them.

 

[Nightglow]

Better to post in customer service as well, 5UB will spot it & sort it, probably quicker.

http://forums.overclockers.co.uk/forumdisplay.php?f=116

 

[Something Else]

got it sorted today.

collected an order too that had another bottle in it, got the correct bottle this time though

cant fault the customer service at ocuk tbh