Hi
I've been working in IT for over a year now as a second line support technician for a small company down here in Cornwall. I spend my day doing everything from removing malware on home machines to phone/remote support to going onsite resolving issues and installing new hardware and I spend 3 days a week looking after 5 schools (soon to be 6) which are my sole responsibility (had to migrate the servers at 3 of them in the first couple of months, that made me jump a bit). I have done the CompTIA A+ and N+ which did the job of getting me a job but now they seem a bit pointless and I want something better. I been asking my boss if he would look at putting me on a Server 2012 MCSA course for a few months and he's always said no and I couldn't afford to do it myself as I'm on a low wage, suddenly out of the blue he's now asking me to do it and offering to pay for it as long as I do it in the evenings (which I have no issues with), I've agreed of course so he's told me find out about it. I wanted to do an evening course at college but that's looking unlikely as the local college doesn't do them so I'm thinking of getting a good resource book (or 2). What I wanted to know is:
1) Am I looking at doing the right course? It seems right as we are moving most our customers onto Server 2012 and half the schools I look after run Server 2012
2) Would doing it from a book work out ok, I did a course for my A+ and N+ but TBH I just bombed through the books at the end worried I'd fail and came out with the best scores the college ever got on all three exams (or so they said).
3) What books would you guys recommend I got?
4)Would it be fair to ask for a pay rise after (or even before), even if he's paying for the course, it seems kinda cheeky asking him for that after he puts me through the course but I'm fed up of being on £14k a year, my sister earns more looking after kids ffs
I've been working in IT for over a year now as a second line support technician for a small company down here in Cornwall. I spend my day doing everything from removing malware on home machines to phone/remote support to going onsite resolving issues and installing new hardware and I spend 3 days a week looking after 5 schools (soon to be 6) which are my sole responsibility (had to migrate the servers at 3 of them in the first couple of months, that made me jump a bit). I have done the CompTIA A+ and N+ which did the job of getting me a job but now they seem a bit pointless and I want something better. I been asking my boss if he would look at putting me on a Server 2012 MCSA course for a few months and he's always said no and I couldn't afford to do it myself as I'm on a low wage, suddenly out of the blue he's now asking me to do it and offering to pay for it as long as I do it in the evenings (which I have no issues with), I've agreed of course so he's told me find out about it. I wanted to do an evening course at college but that's looking unlikely as the local college doesn't do them so I'm thinking of getting a good resource book (or 2). What I wanted to know is:
1) Am I looking at doing the right course? It seems right as we are moving most our customers onto Server 2012 and half the schools I look after run Server 2012
2) Would doing it from a book work out ok, I did a course for my A+ and N+ but TBH I just bombed through the books at the end worried I'd fail and came out with the best scores the college ever got on all three exams (or so they said).
3) What books would you guys recommend I got?
4)Would it be fair to ask for a pay rise after (or even before), even if he's paying for the course, it seems kinda cheeky asking him for that after he puts me through the course but I'm fed up of being on £14k a year, my sister earns more looking after kids ffs
but trust me he is on 40k now doing pretty much second line support.
