Hi all.
An ebay member filed a complaint against me through paypal today due to not receiving item. I did send item through 1st class recorded signed for on the 7th of feb, so obv lost in post.
Post office say wait 15days, which is today so plan to go there tomoz with receipt etc and find out where it is.
What the problem is i went into paypal and clicked to dispute and follow the steps through. I got a bit confused and had to click back a few times. I then released i could not get back into the dispute from where i ahd left off. Paypal sent both me and the buyer an email though from my resposnse but was not complete with all info. im desperate to try and get back to where i left off and finsih the reemaining steps but the option has dissapeared, as screenshot below
please help
http://img322.imageshack.us/img322/9889/dsggdsdgsdgsgds0zq.jpg
An ebay member filed a complaint against me through paypal today due to not receiving item. I did send item through 1st class recorded signed for on the 7th of feb, so obv lost in post.
Post office say wait 15days, which is today so plan to go there tomoz with receipt etc and find out where it is.
What the problem is i went into paypal and clicked to dispute and follow the steps through. I got a bit confused and had to click back a few times. I then released i could not get back into the dispute from where i ahd left off. Paypal sent both me and the buyer an email though from my resposnse but was not complete with all info. im desperate to try and get back to where i left off and finsih the reemaining steps but the option has dissapeared, as screenshot below
please help
http://img322.imageshack.us/img322/9889/dsggdsdgsdgsgds0zq.jpg
