Messages stuck in Exchange queue...

Street · 27 Feb 2008 at 15:32

I've been having this problem for a while, any messages from inside the domain are constantly stuck in the "Messages waiting to be routed queue".

I have gone though and checked everything I can think of but the messages just keep building up and don't get routed externally!

Any ideas?

Cheers,
Andy

neil_g · 27 Feb 2008 at 15:47

is your MTA and/or SMTP service okay?

give them both a kick, see if that helps first off. are you routing to an ISP mailserver? if so what ISP?

Street · 27 Feb 2008 at 16:05

I've tried restarting the services but that hasn't changed anything..

The messages aren't going to an ISP mailserver.

They were originally getting delivered just very slowly.. Now they don't seem to go through at all!

oddjob62 · 27 Feb 2008 at 16:29

Can you telnet to your ISPs mailserver and send emails manually? Maybe it's a problem at their end.

neil_g · 27 Feb 2008 at 16:43

outbound external.. not using an ISP SMTP server so sending via DNS.. your DNS is working properly?

.walls · 27 Feb 2008 at 16:46

neil_g said:
outbound external.. not using an ISP SMTP server so sending via DNS.. your DNS is working properly?

second vote for DNS.

Street · 27 Feb 2008 at 18:36

Well I've now rebooted it as its outside office hours and it hasn't come back on yet! Whoops! Looks like I'm stopping in their office first thing tomorrow..

neil_g · 28 Feb 2008 at 09:03

ha bet its stuck trying to end a process.. more than likely something thatd stop the processing of mail..

Street · 28 Feb 2008 at 14:19

Yeh I think it had.. I went in this morning and it hadn't rebooted was still up and running. Have sorted the queue problem but now all the messages are getting relay access denied errors! Can't reboot the server until this evening either..

If I send a message from their server to my work address it comes through fine, but any other external email gets a relay error. The mail server for their company and my company are hosted on the same dedicated box so that probably explains that, but not sure why I'm getting the relay errors!

Street · 28 Feb 2008 at 20:08

Well I've sorted the relay errors but for some reason they still aren't forwarding onto my smarthost.. At least they aren't sitting in the waiting to be routed queue anymore, just in the SMTP connector queue instead!