Metro 2033 Crashes Randomly?

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3 Mar 2011
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626
Hey all,

Need some help because when playing Metro it sometimes randomly locks up and gives me the crashed display drivers error in windows or sometimes turns the screen off (my screen goes into power saving mode) and i have to hard reboot to get it working again, i've tried running it in DX9,10 and 11 and it's happened in all directx versions now however the crashes wernt as frequent in 9, and 11 for some reason :/

are there any suggestions you can give me to try and get this working propperly as on my old rig i could run it with a 4670 and have no problems at all lol :D

Thanks in adnvance! :)

Curtis

Rig:

2500k - 3.6 (1.38v)
4GB Dominator @ 1066
R6950@6970 Shaders (Not overclocked&Not overvolted, Normal Temps Etc..)
Enermax Galaxy 1000w
 
Got latest drivers (or latest beta drivers) I assume?

Have you been monitoring your GPU temps whilst playing, I'd recommend running HW Mon by CPU-ID in the background when playing the game, try Alt-Tabbing out the game to check or close the game before it crashes and see what your 'max' GPU temp went up to. Could be overheating maybe, Ive heard Metro can be quite heavy on gpu's.
 
Are you sure that it's a Metro specific problem?

If it's on steam, do a file integrity check. I had the crash on another game because a few files were missing.
 
i'll try all of the above and im currently on 11.12 catalyst and re-downloading&installing msi's drivers now if it has any chance of making it more stable? and also whenever the game crashed and gave me the driver error i would look at MSI Afterburner and max temps would alway be 90, i will set my fans RPM to 10k(max it'll go) if you thing it'll be okay running that fast for and hour and report back?

Curtis

Edit: Link to my beloved card: http://www.msi.com/product/vga/R6950-2PM2D2GD5.html#/?div=Driver&os=Win7 32
 
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90 degrees?? Thats high, I think you need to try and cool that some more. Get some more air flowing through your case. Replace the empty PCI slot covers with vented ones. Maybe get another fan of some kind and direct the air flow at the gfx card.

Im no expert but I think 90 degrees is way too high, on demanding games I normally see 75 to 80 degrees on my GTX460.
 
i've already got about 10 fans in my case, pulling air from the from and exhausting to the back of my desk, i think the radeons are safe up to something like 95, so it is kinda pushing it, i'll defo run it at atleast 50% fan speed now then,
 
mhh maybe cooler is not seated properly i played metro yesterday with overclocked 6970 for 2 hours temps max got to 72 c fan 45 %

edit: check for dust as well
 
hmmm dust could be a possibility considering the 6950's fans max speed has been 20% (2k RPM) for the two odd years i've had it, its only started going to 30% ish since i got metro, gunna run it at 100% for a while now,

Also the display driver just crashed again however i didnt have to hard reboot or anything, also i was running metro for about 1.3hours until it just crash, Afterburner reposted a max temp of 59, which is very acceptable considering i was running it at 50%RPM, will try installing drifferent drivers and 100% fan speed now,

Thanks :)
Curtis
 
okay, just ran the metro benchmark on every single setting highest and DX11 30 times on loop withh 100% manulay fan speed and no problems, also every time i ran the game i ran it with at least 50% manual fan speed at DX9, it seems to be heat may have been the problem after all :O

Thanks for the help everyone! :) helpedSOOOO much :) :)

Curtis
 
Glad you got it sorted, goes to show how much heat can have an impact on stable gaming. Ive just been playing GTA4 with the iCEnhancer mod which can give your gpu a work out, HW Mon reported a max of 78 degrees on my GTX460 after about a 1 hour play through.
 
I'm just curious, but is there some advantage to setting fan speed manually? Surely as the heat rises, the GPU will compensate by upping fan speed itself? That's what mine does, and my puny GT 240 only just reaches 70 degrees when I play Metro.
 
I'm just curious, but is there some advantage to setting fan speed manually? Surely as the heat rises, the GPU will compensate by upping fan speed itself? That's what mine does, and my puny GT 240 only just reaches 70 degrees when I play Metro.

That is true, however the 'auto' setting for fan speed can be overridden by software to your desired value. Maybe the OP manually changed theirs or for some reason the auto setting was changed without the OP knowing. Mine is the same as yours, when the game gets demanding I can hear the fan speed increase.
 
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