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Microsoft Account issues

Soldato
Joined
20 Apr 2008
Posts
3,888
Location
West Midlands
friend of mine has just brought her daughter a new laptop and is trying to set it up former.

on the start up screen it requires a microsoft account to obviously link everything.

Now their account is a hotmail.co.uk address and it's throwing up errors saying:
This email is pat of a reserved domain. please enter a different email address.

now i don't see why they need to enter a new email address when this is the one they use and is linked to various sites etc.

can anyone help please
 
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