I am trying to install Microsoft's Journal viewer on a clients machine but for some reason it keeps trying to look for my pictures on a network computer and brings up an error when its about to install saying failed becasue it cant find the path to \\computername\All Users\My Pictures.
Am downloading the latest one from microsoft's web site and saving it on to the desktop of the machine i wish to install it.
Has anyone ever had this problem or know of away around it.
http://www.microsoft.com/downloads/en/c ... layLang=en
that is what am trying to install. The client has a network with Manual IP addresses set by someone and also has 2 computers 1 laptop and a Printer on the network. None of this should stop any software from installing but it does.
He didnt have any A.V on there and it didnt install so i was called out to install Bit Defender which i have but its still the same (Didnt think it would solve the problem just wanted to fill in the gaps incase someone asks the question what AV has he got)
Any help would be brilliant.
Thank you
Dave
Am downloading the latest one from microsoft's web site and saving it on to the desktop of the machine i wish to install it.
Has anyone ever had this problem or know of away around it.
http://www.microsoft.com/downloads/en/c ... layLang=en
that is what am trying to install. The client has a network with Manual IP addresses set by someone and also has 2 computers 1 laptop and a Printer on the network. None of this should stop any software from installing but it does.
He didnt have any A.V on there and it didnt install so i was called out to install Bit Defender which i have but its still the same (Didnt think it would solve the problem just wanted to fill in the gaps incase someone asks the question what AV has he got)
Any help would be brilliant.
Thank you
Dave