Microsoft Office 2011 - Issue

Gilbert89 · 9 Jul 2011 at 21:43

Right, this may be quite as stab in the dark as it seems to be one of those unexplainable errors which I hoped moving over to MAC would make them disappear evidently not.

Now when I open Microsoft Word, it opens fine but when closing it crashes, i cannot re open and I always have to force quit, this does not happen on Power Point, Excel and so on.. now I have done a whole reinstall, deleted the libary files etc, the same Copy of Office is working fine on my MBP, currently on the IMAC if that makes any odds.. Hope anyone can help as I dont feel safe with word when producing large word documents now! cryyy

uniQ · 10 Jul 2011 at 10:19

Are you running the most up to date copy of Office 11? Do a check for updates as there have been several stability fixes.

Gilbert89 · 10 Jul 2011 at 21:31

Thanks for your response, Yes.. 2011.. all updated! :/

Deleted member 77746 · 15 Jul 2011 at 22:35

You may have to restore the system to factory settings.

VaderDSL · 15 Jul 2011 at 22:39

Have you created a new user account, installed on there to test?

Gilbert89 · 31 Jul 2011 at 23:50

I have just created a clean install on my MBP installed Lion on my iMac and it seems fine.. so I think I was just trying to avoid the clean install but I mean pretty strange to as why It was doing that.

uniQ · 1 Aug 2011 at 14:56

Uninstalling office 11 is a pig. There are files stored all over the system so if you don't catch them all and reinstall over the top you may experience the same problems as before.

You need to follow the guide here:

http://support.microsoft.com/kb/2398768

And pay special attention to each step especially as some files aren't shown simply browsing to the specified folder but require using the go to folder feature such as:

/private/var/db/receipts

Feek · 1 Aug 2011 at 14:59

uniQ said:
Uninstalling office 11 is a pig. There are files stored all over the system so if you don't catch them all and reinstall over the top you may experience the same problems as before.

That's the main reason I won't install Office 2011 on a Mac, even though I can get it very cheaply through work. I had a previous version on some time ago but it was so difficult to get rid of it when I wanted to remove it. I really don't like applications which are OS X unfriendly.

Gilbert89 · 2 Aug 2011 at 00:11

I decided to clean install, all seems well! Thanks for you input guys, will take note!