"microsoft (office program) has run into an error that prevents it from working correctly"

Soldato
Joined
18 Oct 2012
Posts
8,350
Hi all

so I get Microsoft office from the university, and every time i open one of the office programs i get that message. if i choose "repair now" it closes, and if i re-open quickly enough i get an unlicensed version of office which works until closed.

much to-ing and fro-ing with the IT department has yeilded "it must be a corruption of the certificate" and has advised my only options are to re-install windows (which i can't, this laptop has a locked bios), or create a new user account (aka a massive pita)

was wondering if anyone has experienced something like this and if there's a permanent fix.

i've tried deleting office certificates in the user credentials portion of control panel and re-validating, but this only yeilds a temporary fix.
 
I experienced this and the only fix, after many hours with a Microsoft support tech on the computer was to reinstall windows.

How does having a locked bios prevent you reinstalling windows?
 
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