Migrating with connection problem?

Caporegime
Joined
21 Nov 2005
Posts
41,459
Location
Cornwall
I'm currently with F2S and I've had problems with my connection dropping ever since I've had MAX. It happens every evening and every night so I assume it's down to noise on the line. I've tried contacting F2S through emails and I've spent roughly 2 hours waiting on the phone but I can't get hold of them. I don't know if I've got interleaving turned on so that might help. I also don't know if I've got a fault somewhere on my line or if a change of router might hold the connection better. I'm currently using an ageing Origo ASR-8100 router.

I've tried using the master socket and my line stats hardly moved, I'm unable to try another router as I don't have access to one and I'm pretty sure it's not an issue with F2S as my connection drops even if I remove the ISP details from the router.

My question is, should I sort the problem before migrating or would it be ok to sort it once I've moved?
 
Anyone have an answer to my original question? :(

I finally got through to F2S but they couldn't find a problem so have passed it on to BT. After speaking to them, and having looked more closely at my router log, I realised that my disconnects are happening every 30 minutes. Something's obviously not right but I don't know what. These disconnects happen during the evening and late at night regardless of whether anyone is using the connection. What could be causing my problems?

---------------------------------------------------------------------------
11/7/2006 17:8:34> ATM Disconnected
11/7/2006 17:8:34> ADSL disconnected
11/7/2006 17:8:34> PPP1 Session is down.
11/7/2006 17:8:34> NAT/NAPT Session Stop: interface ppp1
11/7/2006 17:8:50> ADSL detected
11/7/2006 17:8:57> ATM Connected
11/7/2006 17:8:57> ATM layer is up, cell delineation achieved
11/7/2006 17:8:57> ADSL connected
11/7/2006 17:8:57> PPP1 PPPoA Connected
11/7/2006 17:9:9> PPP1 CHAP Authentication success
11/7/2006 17:9:9> PPP1: PPP IP address is [Removed]
11/7/2006 17:9:9> PPP1: PPP Gateway IP address is [Removed]
11/7/2006 17:9:9> PPP1: DNS Primary IP address is [Removed]
11/7/2006 17:9:9> PPP1: DNS Secondary IP address is [Removed]
11/7/2006 17:9:9> NAT/NAPT Session Start: interface ppp1, WAN IP is [Removed]
11/7/2006 17:9:9> Initialized NAT Virtual Servers.
11/7/2006 17:9:9> No Static Session Information is defined.
11/7/2006 17:9:9> PPP1 Session is up.
11/7/2006 17:37:50> ATM Disconnected
11/7/2006 17:37:50> ADSL disconnected
11/7/2006 17:37:50> PPP1 Session is down.
11/7/2006 17:37:50> NAT/NAPT Session Stop: interface ppp1
11/7/2006 17:38:2> ADSL detected
11/7/2006 17:38:8> ATM Connected
11/7/2006 17:38:8> ATM layer is up, cell delineation achieved
11/7/2006 17:38:8> ADSL connected
11/7/2006 17:38:8> PPP1 PPPoA Connected
11/7/2006 17:38:19> PPP1 CHAP Authentication success
11/7/2006 17:38:19> PPP1: PPP IP address is [Removed]
11/7/2006 17:38:19> PPP1: PPP Gateway IP address is [Removed]
11/7/2006 17:38:19> PPP1: DNS Primary IP address is [Removed]
11/7/2006 17:38:19> PPP1: DNS Secondary IP address is [Removed]
11/7/2006 17:38:19> NAT/NAPT Session Start: interface ppp1, WAN IP is [Removed]
11/7/2006 17:38:19> Initialized NAT Virtual Servers.
11/7/2006 17:38:19> No Static Session Information is defined.
11/7/2006 17:38:19> PPP1 Session is up.
11/7/2006 18:8:49> ATM Disconnected
11/7/2006 18:8:49> ADSL disconnected
11/7/2006 18:8:49> PPP1 Session is down.
11/7/2006 18:8:49> NAT/NAPT Session Stop: interface ppp1
11/7/2006 18:9:1> ADSL detected
11/7/2006 18:9:8> ATM Connected
11/7/2006 18:9:8> ATM layer is up, cell delineation achieved
11/7/2006 18:9:8> ADSL connected
11/7/2006 18:9:8> PPP1 PPPoA Connected
11/7/2006 18:9:19> PPP1 CHAP Authentication success
11/7/2006 18:9:19> PPP1: PPP IP address is [Removed]
11/7/2006 18:9:19> PPP1: PPP Gateway IP address is [Removed]
11/7/2006 18:9:19> PPP1: DNS Primary IP address is [Removed]
11/7/2006 18:9:19> PPP1: DNS Secondary IP address is [Removed]
11/7/2006 18:9:19> NAT/NAPT Session Start: interface ppp1, WAN IP is [Removed]
11/7/2006 18:9:19> Initialized NAT Virtual Servers.
11/7/2006 18:9:19> No Static Session Information is defined.
11/7/2006 18:9:19> PPP1 Session is up.
11/7/2006 18:37:10> ATM Disconnected
11/7/2006 18:37:10> ADSL disconnected
11/7/2006 18:37:11> PPP1 Session is down.
11/7/2006 18:37:11> NAT/NAPT Session Stop: interface ppp1
11/7/2006 18:37:24> ADSL detected
11/7/2006 18:37:31> ATM Connected
11/7/2006 18:37:31> ATM layer is up, cell delineation achieved
11/7/2006 18:37:31> ADSL connected
11/7/2006 18:37:31> PPP1 PPPoA Connected
11/7/2006 18:37:43> PPP1 CHAP Authentication success
11/7/2006 18:37:43> PPP1: PPP IP address is [Removed]
11/7/2006 18:37:43> PPP1: PPP Gateway IP address is [Removed]
11/7/2006 18:37:43> PPP1: DNS Primary IP address is [Removed]
11/7/2006 18:37:43> PPP1: DNS Secondary IP address is [Removed]
11/7/2006 18:37:43> NAT/NAPT Session Start: interface ppp1, WAN IP is [Removed]
11/7/2006 18:37:43> Initialized NAT Virtual Servers.
11/7/2006 18:37:43> No Static Session Information is defined.
11/7/2006 18:37:44> PPP1 Session is up.
---------------------------------------------------------------------------

Thanks for the help :)
 
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