Migration Question

Nathan · 19 Apr 2006 at 08:43

I got migrated to another ISP during the night. However when I woke up I was still logged onto my previous ISP (plusnet) at the new 8 meg speed. I can log on fine on both my new isp and plusnet (old one)? I thought this was not possible? When will i no longer be able to log onto plusnet? Might as well rinse what bandwidth I got left with them...

Skilldibop · 19 Apr 2006 at 11:53

That's normal, they date of account termination isn't necessarily the date they get an engineer off his ass to go and deactivate the hardware side of things.

Though be careful cos using bandwidth your not paying for is technically illegal and they may decide to charge you for it.

Nathan · 19 Apr 2006 at 11:55

Skilldibop said:
That's normal, they date of account termination isn't necessarily the date they get an engineer off his ass to go and deactivate the hardware side of things.

Though be careful cos using bandwidth your not paying for is technically illegal and they may decide to charge you for it.

Cheers,

I have already paid for this months bandwidth however

tolien · 19 Apr 2006 at 13:05

There's no hardware involved, so no engineer.

It seems that the process gives you a couple of days' grace before killing off the old realm, or it'll die once you log in to the winning ISP. The point is, it'll die soon.

csmager · 19 Apr 2006 at 13:10

On the two migrations i've done, i've woken up the next morning to find no internet access... so it would appear that ordinarily your old realm gets deactivated fairly rapidly.

Can't imagine it'd be much longer before your plusnet logon stops working.

Skilldibop · 19 Apr 2006 at 13:21

Well "hardware" would be the wrong word, there is a person that is required to move to a PC and de activate the logon account on their user management system whatever that may be.

Not disimilar to disabling a user account on a windows/ netware server. Someone had to physicaly trigger it, Which if there are a lot of disablings to do (and we are talking plusnet here so there will be a fair few) can take a few days. There are also checks to go through too, or at least there should be, to double check the account is definately the correct one. Doesn't pay to disconnect paying customers without warning.

csmager · 19 Apr 2006 at 13:28

Skilldibop said:
Well "hardware" would be the wrong word, there is a person that is required to move to a PC and de activate the logon account on their user management system whatever that may be.

Not disimilar to disabling a user account on a windows/ netware server. Someone had to physicaly trigger it, Which if there are a lot of disablings to do (and we are talking plusnet here so there will be a fair few) can take a few days. There are also checks to go through too, or at least there should be, to double check the account is definately the correct one. Doesn't pay to disconnect paying customers without warning.

Sorry, but that's just incorrect.

Plusnet have no control over the 'problem' the OP is experiencing.

BTw control the BRAS profile for the line, and this includes something called SSB (Service Selection Barring) which dictates which realm (ISP) the line is allowed to connect to. On the day of the migration, the profile should be edited so that the SSB information is changed from the old ISP to the new one. Your account with the old ISP would most probably still be active, but BT no longer allow you to connect.

In this case, something went wrong - the old record wasn't deleted. This whole process should be automated on the day of migration, so no engineer is needed to do anything.

tolien · 19 Apr 2006 at 13:36

Indeed, there's no one having to move to a PC either - it's all automated.

For what (little) it's worth, the allowed realms is actually a list - ISPs can add to the list (as A&A did with their test Central).