Mimecast

bigdunc · 11 May 2021 at 08:45

Is Mimecast still the best email security service to use? Currently using TrendMicro email security and having too many issues and need a new solution. I've read Mimecast support isn't what it used to be, is that still the case?

Cheers

bigdunc · 11 May 2021 at 15:18

ZedPowered said:
If you ever plan to leave Mimecast expect a massive charge to leave with your data.

Barracuda is who we moved from Symantec to and very happy with it. Circa 150 users.

How do they charge you for your own data?

bigdunc · 13 May 2021 at 10:47

ZedPowered said:
Essentially they are hosting it for you, so can charge you to exit the contract and keep the data they hold for you.

Cheers thanks for the info. Good to know before I speak with them

bigdunc · 13 May 2021 at 10:47

Throrik said:
I like Mimecast as a product, I find their support can be very hit and miss, and the fact that they charge you a premium to be able to phone support and then still keep you on hold for seventeen months is a bit of a joke.

Seventeen months is more than a bit of a joke