Back on the 20th August I paid off the outstanding balance on my car finance, I called Audi Financial Services the following day to check that the payment had been accepted and that there was no longer any financial interest in the vehicle, to which they confirmed we were all good. They they proceeded to tell me (as did my settlement figure letter) that it could take up to 10 days to “close” the account, this would take me beyond the next due payment date, but that wasn’t really a worry as I’d simply be paid the payment back as soon as it was seen that my account would be in credit. Great, I’ll leave everything as-is (including the direct debit) and see where we are in a fortnight.
Fast forward to today and I’ve just got home from a week away in Devon. Two letters on the doorstep, one dated the 2nd September informing me that the car was paid off and that Audi Financial Services have no financial interest in the car, excellent. The second letter was dated 31st August stating that I’m a payment in arrears, and that I must sort it out ASAP.
Now my usual payment date was 27th of the month, so within the 10 day window I had been made aware of, hence leaving the DD intact, just in case.
I’m now concerned that I’m going to end up with a “late payment” mark on my otherwise pristine credit history, and that this is likely to impact my search for a new mortgage deal in the next few months. I’m sure I could have a correction made across the various credit reference agencies, but that sounds like it’s going to be a pain to sort.
I’m hoping that the letter is erroneous and no negative marks will be left on my file, but at the same time I cannot help but feel that these automated systems will have already done the dirty.
Will the bank be able to provide proof that I didn’t terminate the DD, and that any missed payment (of which there isn’t anyway) would have been at the request of Audi Financial Services?
Fast forward to today and I’ve just got home from a week away in Devon. Two letters on the doorstep, one dated the 2nd September informing me that the car was paid off and that Audi Financial Services have no financial interest in the car, excellent. The second letter was dated 31st August stating that I’m a payment in arrears, and that I must sort it out ASAP.
Now my usual payment date was 27th of the month, so within the 10 day window I had been made aware of, hence leaving the DD intact, just in case.
I’m now concerned that I’m going to end up with a “late payment” mark on my otherwise pristine credit history, and that this is likely to impact my search for a new mortgage deal in the next few months. I’m sure I could have a correction made across the various credit reference agencies, but that sounds like it’s going to be a pain to sort.
I’m hoping that the letter is erroneous and no negative marks will be left on my file, but at the same time I cannot help but feel that these automated systems will have already done the dirty.
Will the bank be able to provide proof that I didn’t terminate the DD, and that any missed payment (of which there isn’t anyway) would have been at the request of Audi Financial Services?