Missing invoice and PNY rma.

[Cutshaw]

I got a 8800 gt from OcUk in early 2008 and I'm trying to return to it PNY. I can't find the invoice anywhere and they've said the order/dispatch emails aren't any good.

The long and short of it. If I've sent OcUk a webnote with the original order number asking for an invoice, will I get one? Being that it's over 2 years ago, I'm not sure.

 

[Olly]

yes, you'll get one. I needed to get an invoice for something I bought over a year ago, and have since sold on. Called overclockers, they sent me a pdf version of the invoice. Job done.

Great service

 

[Azza]

Isn't in it your account?

 

[Cutshaw]

yes, you'll get one. I need to get an invoice for something I bought over a year ago, and have since sold on. Called overclockers, they sent me a pdf version of the invoice. Job done.

Great service

aha! good stuff.

Isn't in it your account?

Not that I've seen, but I might have missed it somehow. Stranger things have happened.

 

[James J]

Isn't in it your account?

Most of the stuff I got pre 2008 isn't in my account order list on ocuk so perhaps not.

 

[AMG]

They should send ya one

if you have the order number, but than again it should be on the account

 

[Cutshaw]

This is all I can find in my account. If the email didn't work, I wouldn't stack any chips on a screep cap.

 

[~Divine~Wind~]

Aren't the invoices pretty much the same as the pic you pasted above.

 

[Olly]

This is all I can find in my account. If the email didn't work, I wouldn't stack any chips on a screep cap.

that's all you need, quote the order number and you're good to go.

The screenshot of the order in my account wasn't good enough, they wanted the actual invoice

 

[Cutshaw]

That's cool. I've just to wait on a reply from ocuk then. Maybe I should phone. I'll see what happens between now and tomorrow

 

[Cutshaw]

I think I'm going to have to phone. The first webnote to the order dept got a reply saying to use the sales webnote, the reply to the sales webnote advised me to use the order webnote. I've sent a second orders webnote, so third time lucky, eh?

 

[killer_uk]

If you post in the customer service section under RMA/Return & Technical Queries with your order number, I will get the invoice sent to you via email tomorrow morning.

 

[Cutshaw]

If you post in the customer service section under RMA/Return & Technical Queries with your order number, I will get the invoice sent to you via email tomorrow morning.

Cheers for that. It's sent now and I'll check back tomorrow sometime. hurrah!

 

[Cutshaw]

Invoice recieved and sent to PNY. huzzah!