mobile data problem

Associate
Joined
26 Nov 2017
Posts
15
hi, wouldn't usually post a question like this here but im desperate. i have a mobile router on the three network i use for my home broadband. i usually get full 4g signal with a download speed between 20-40mbs. but for the last couple of days it wont connect to 4g its stuck on 3g with a download speed of 0.3mbs. have tried resetting, restarting, off/ on again made no difference. i have the exact same problem on my iphone which is also on three.

i did a live chat with three this morning and they said there is no network problems in this area and after waiting 45 mins to be transferred to their technical department i was disconnected.

if anyone has any ideas on this please let me know.
 
Associate
OP
Joined
26 Nov 2017
Posts
15
thanks for the reply's but after 2 days of trying everything and a lot of google searches it has just randomly gone back to normal on both devices. must have been a network problem getting over 40mps now :)
 
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