mobile data problem

[matt2950]

hi, wouldn't usually post a question like this here but im desperate. i have a mobile router on the three network i use for my home broadband. i usually get full 4g signal with a download speed between 20-40mbs. but for the last couple of days it wont connect to 4g its stuck on 3g with a download speed of 0.3mbs. have tried resetting, restarting, off/ on again made no difference. i have the exact same problem on my iphone which is also on three.

i did a live chat with three this morning and they said there is no network problems in this area and after waiting 45 mins to be transferred to their technical department i was disconnected.

if anyone has any ideas on this please let me know.

 

[Janesy B]

I know this doesn't help you but Three are complete liars, and absolute garbage. I was with them for a week and had to move away because they were denying any service issues when downdetector was going nuts when they had massive 4G issues in Feb