I think this is a case of lack of understanding of the terminology here.
Explain what you are trying to do, step by step. Using the best words that you know.
Don't say "take a pic" when you actually is doing a screenshot. Take a pic requires a camera. A screenshot is a screenshot.
What do you mean by unaltered pic, defined unalterd. To the layman, it just means a photo, to a photographer, it means the unprocessed RAW file...which technically, never shown anywhere online because your browser can't open it. So it needs to be converted to JPEG, which then is processed, and technically altered.