Monitor resolution not showing as an option on PC

sgoaty · 5 Apr 2025 at 09:40

I bought a 1440P ultrawide monitor and have it connected to a couple of systems one of which is an HP400 G6 mini with an i5 10500T and UHD630 graphics. From what I've read this should support 4k over HDMI but I don't have the option of anymore than 1440P
I've updated to the latest Intel graphics drivers and tried a different cable. I can't use display port as that port is in use from another pc.

Any other suggestions?

Was also considering getting a DP to hdmi adapter and trying it that way?

Thanks
Scott

sgoaty · 5 Apr 2025 at 10:30

Ha yes sorry I bought a 1440 ultrawide (3440 x 1440) not 1440P which is obviously lower resolution i than 4k so I would have thought I would have had the option to select more than 2560x1440.
Thanks

sgoaty · 5 Apr 2025 at 13:44

Thank you but I have tried a different cable which is working fine from the other system.

sgoaty · 5 Apr 2025 at 14:09

I don't want 4k I was just saying it should support up to 4k. 1440 ultrawide is a good bit less than 4k so to my mind should be supported.

sgoaty · 5 Apr 2025 at 15:42

It's a Samsung G8 G85SD. I've had a 5070ti plugged in via display port and a 7900xt plugged in via hdmi without issue.

sgoaty · 5 Apr 2025 at 19:56

I've tried all the options. Doesn't go lower than 60 which I'd be fine with for this pc

sgoaty · 7 Apr 2025 at 21:28

I ended up getting a DP to hdmi adapter which didn't help the only way I've managed to get it working was by using custom resolution utility and with a bit of trial and error and a 50hz refresh rate that's totally fine for what I use this pc for I'm not sure what the underlying issue is but I'm happy enough now.

sgoaty · 22 Apr 2025 at 20:51

I'm using the display port connection on the monitor from my gaming pc so id rather leave that connected and live with the hdmi but thanks for the suggestion.