I Brought 2 x512 pc4000 ballistix when they first came out not as a dual channel kit (werent available when released) had one stick replaced after abpout six months then last week had another stick fail memtest after a few mins, emailed Crucial and they replaced both sticks with a dual channel kit even tho one was only faulty, cant say fairer than that and a complete turn around in under one week!!! very happy top quality service imho
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