Pads on 3-4 year old MX5 mouse started to wear and curl on the corners, making a scraping sound and not tracking cleanly.
Sent mail to Logitech asking if i could buy some, they replied next working day, asked for my address and sent them for free, arriving 2 days later. They did the same in previous years when my MX revolution did the same thing.
Its only a bit of sticky plastic, but its still cracking customer service, as a result all my peripherals are still Logitech, mouse, keyboard, wheel , joystick and will continue to be.
Cheers Logitech.
Sent mail to Logitech asking if i could buy some, they replied next working day, asked for my address and sent them for free, arriving 2 days later. They did the same in previous years when my MX revolution did the same thing.
Its only a bit of sticky plastic, but its still cracking customer service, as a result all my peripherals are still Logitech, mouse, keyboard, wheel , joystick and will continue to be.
Cheers Logitech.
lol