Mortgage Question - pulling out after application.

Soldato
Joined
2 Apr 2004
Posts
2,934
Hi,

We have applied and been accepted for a mortgage they are just waiting for us to send a piece of evidence before it goes through. We purchased a home*buyers report through the mortgage company and its filled with errors and both the surveyor and mortgage company are saying the contract is with the other. Even though I paid the mortgage company and they appear on my bank statement they are not having anything to do with it saying I need to complain in writing to the surveyor and its nothing to do with them. :mad::mad::mad:

Now I'm not happy about this as you can expect and would like to look elsewhere. (I've also spotted a slightly better deal).

If I apply elsewhere at such a late stage am i likely to be declined? I assume until i complete the process I'm not tied in to anything. (even though I've sent proof of income etc).

I'm aware that you can swap and change when you have a decision in principle, but not sure at such a late stage in the process. I'd like to keep them as a fallback just in case I'm declined (although we both have good credit scores)

I'm going to phone the bank tomorrow, but i'd like to hear from people who have had the same experience.
 
No contracts exchanged. Solicitor just started doing checks, so still quite early in the process.

I've had a mortgage offer and sent my pay slips etc the underwriter has informed me they are just waiting for me to send 1 item.

So its worth a punt applying elsewhere? I'm just worried that I kill my credit score and end up unable to get a deal anywhere.

Only fee paid is for the valuation and survey which I don't mind losing because I'd save the money on the difference in upfront 'completion fee' the rate is slightly better too.

Thanks.
 
Who is your mortgage company, why would you walk away for this and what exactly are the errors? This is nothing to do with the mortgage company but the surveyor.

Speak to the surveyor and get them to correct the report or re-do the survey.

Is the better deal that much better, i.e. will saving £10-£20 per month (or is it that much more) offset the survey fees etc so far?

Tried to speak to the surveyor who said I needed speak to the mortgage company. Spoke to the mortgage company and they said speak to the surveyor. The loop continues.

Mortgage company wont do anything they say my contract is with the Surveyor. Surveyor won't do anything because they say their contract is with the mortgage company.

Neither of them are willing to sort it and that's the reason I was thinking of switching. I'd be happy for them to send a different employee and produce another report, but neither are willing to take any action.

The errors are all quite small but that's not the point. I paid good money and expect it to be done correctly.
 
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