Motherboard Replacement boot problems

bells · 13 Dec 2019 at 20:46

Hi just upgraded my Motherboard (msi x570 gaming plus am4) i put it all together as my previous system but it gets stuck at the windows log on screen but i cant put my password in as it does not see my wireless keyboard)
Whats the best way or easiest way of doing this as its over 5 years since my last build and im getting old lol

any help

cheers

wazza300 · 13 Dec 2019 at 20:55

Try different usb ports,see if kb is detected

Illuminist · 13 Dec 2019 at 20:57

bells said:
Hi just upgraded my Motherboard (msi x570 gaming plus am4) i put it all together as my previous system but it gets stuck at the windows log on screen but i cant put my password in as it does not see my wireless keyboard)
Whats the best way or easiest way of doing this as its over 5 years since my last build and im getting old lol

any help

cheers

Turn on legacy usb support in the bios I think is the way, I had this problem recently, I wanted to boot in safe mode but I couldn't press the 4 key to select safe mode.... Was annoying

bells · 13 Dec 2019 at 21:24

Illuminist said:
Turn on legacy usb support in the bios I think is the way, I had this problem recently, I wanted to boot in safe mode but I couldn't press the 4 key to select safe mode.... Was annoying

Thanks but it wont see the keyboard so i cant boot into anything

bells · 13 Dec 2019 at 21:28

wazza300 said:
Try different usb ports,see if kb is detected

its odd as it detects the wireless mouse but not the keyboard but they are on the same usb reciever :confused:

bells · 13 Dec 2019 at 21:38

Oh i Just read i can click on ease of access and bring up a virtual keyboard

i will try this later and i hope it works

wazza300 · 13 Dec 2019 at 21:39

Idk what to suggest,other than borrow another kb

Then once in bios do what illuminist said,youve tried each and every usb port on the mb?

Seemslike bios incompatibility with your kb,might work if you could update latest bios

tonys · 14 Dec 2019 at 17:00

Can you try a ps/2 keyboard or try yours on another system?

ANDARIAL · 15 Dec 2019 at 09:29

Buy a cheap KB
keep as a spare for next time it happens

bells · 15 Dec 2019 at 19:17

Thanks i got a cheap wired keyboard but it was a fail in the end :confused:

rma time (the last thing i need at this time of year lol)

ANDARIAL · 15 Dec 2019 at 19:22

I have read that some mobos are picky with USB keyboards
Have you tried the KB in ALL slots?

bells · 15 Dec 2019 at 20:03

ANDARIAL said:
I have read that some mobos are picky with USB keyboards
Have you tried the KB in ALL slots?

Thanks the wired keyboard works ok but on the dektop it just vanishes for a few seconds and come back with a crackling sound
it looks like a graphics fault but the card is a vega 56 which was working perfectly rma time and a wate of :confused:

a weekend